Lots of shops and stores already use Likella for their customer loyalty schemes; here we offer a short list of examples, for different commercial sectors, showing the customer retention strategies chosen by the managers. Likella never compels the manager to use one single method for either the customer registration or the assignment of points and discounts. Compared to other customer loyalty schemes, Likella provides a wide range of options for the registration and its service is free, so that it actually reaches outstanding affiliation results, close to 90% of the customers !!
Vittorio Parrucchieri in Ravenna, uses Likella for its customer retention schemes and has completely forsaken the previous system; Vittorio, Marianna and AnnaLisa are so enthusiastic and satisfied Likella that they actively help the Likella Development Team to add new features or improvements to the platform.
Today, the customers affiliate to the salon by different modalities:
- Using the Likella WIFI, available in the salon, the customers are able to comfortably surf the internet even without a 3G signal; access to internet is granted to the customer if he/she has registered for the salon's loyalty card.
- The customer has scanned with his/her own smartphone the SmartPoster posted at the cash desk and in the shop window.
- The customer has reached the web address of the shop and has chosen to become a STAR of the salon to receive all its promotions.
- The customer, not having a smartphone, is registered by the cashier from the backoffice of the salon simply using only the e-mail. (He/she receives a plasticized loyalty card)
- The customer, not having either a smartphone or an e-mail, is registered by the cashier from the backoffice of the salon simply providing his/her cell phone number and receiving an SMS. (He/she receives a plasticized loyalty card)
Les Amis - hairdresser Unisex in Prato is a team of young and dynamic hairdressers, fond of beauty and style, really passionate about their job, always able to catch the latest trends.
They have their own Facebook page, with more than 500 Likes; therefore they have understood straightaway the potentiality offered by Likella: opening the Likella shop and connecting it to the Facebook page, they have invited all their FB followers to become a STAR of the salon and to receive their virtual loyalty card.
Everyday their customers become STAR and receive the loyalty card, thanks to which they gain access to a great offer of point collection for the salon's services.
OutDoor, in Ravenna, offers sportswear from the major brands. Sited in the central street Cavour, it proposes to all its customers to participate, with the loyalty card, to its point collection, that gives them access to great promotions and discounts. The customers become STAR of OutDoor by:
- Likella WIFI
- reading with their smartphone the SMARTPoster in the shop window
- Likella backoffice, with the help of the cashier.
Dream Abbigliamento & Calzature, in Oulx, is located in Val di Susa. It is the typical store that, even if far from any big city, manages to retain its customers thanks to Likella; every customer is provided with a loyalty card that rewards him/her for his/her purchases.
In this case as well, the Facebook page of the store is in sync.
Bar Gianni, in Gavardo, is a wine bar offering to its customers a loyalty card that is rechargeable. Both recharge and new orders can be done by smartphone. The customers can continuously check their orders and account balance via their Likella profile or via e-mail.
ProfumeriaGM, in Barrafranca, uses Likella for its traditional customers, but also for those ones who purchase online, from Italy or abroad. ProfumeriaGM has chosen Likella for its customer loyalty schemes because of its simplicity and flexibility, which are intrinsic in the platform.
Sider Progress, in Casalnuovo, uses with great satisfaction Likella to retain its customers, offering them discounts based on the volume of their purchases.
The customers of Sider Progress have become STAR of the store by:
- reading with their smartphone the SMARTPoster
- From the Likella backoffice with the help of the cashier.
There are no words to express the satisfaction of the administrator of Ripa Calzature, Porto Sant'Elpidio, so we just report word by word their recent post on FaceBook:
«....abbiamo una clientela davvero futuristica!!! Quanto state avanti Ripine mie....ekkivifermapiù!!!!!!!
60 FIDELITY CARD elettroniche in 24 ore!!! SIETE MITICHE.....»
«....we have really futuristic customers!!! My dear Ripa, you are always one step ahead.... NoOneCanStopYouNow!!!!!!!
60 electronic LOYALTY CARD in 24 hours!!! YOU ARE LEGENDARY.....»
Likella is like the fountain of youth for all the associations.
Creating a Likella "shop-Association" provides the group with the same services used by the commercial businesses:
- List of members
- Point collections for members' activities
- Access to the information of the association, both for the association itself and for the members
- Mailing list and private messages to the members
From the data center office of an association we have received the following statement:
«Il sistema più innovativo-tecnologico e allo stesso tempo immediato e di semplice utilizzo, non solo per i negozianti ma anche per le esigenze associative! Con un clic i nostri associati possono sapere la loro situazione su rinnovi tesseramento ed eventi/iniziative in programma... tutto questo è Likella
Firmato: Ufficio CED ancbarrafranca.it »
«The most innovative, the easiest and simplest system, not only for commercial activities but also for associations! With a single click our members have access to all latest information of the association: from subscription renewal to events and initiatives .... Likella is all of this. Signed: Data Center Office ancbarrafranca.it »
We thank the National Association of Carabinieri from Barrafranca to have tested Likella, found it as a valid instrument for the association and given us back the precious feedback.
Stregozio is the name of a small shop sited in the central square "Piazza del Popolo", in Ravenna.
Stregozio produces and sells wizards, fairies, gnomes, witches and its motto is:
«Come in with your Heart in your Stregozio... Leave out any useless vice... try to fly on the wings of the Heart... »
Stregozio provides all its loyal customers with:
- special discounts
- new characters' preview
- "fairy novelties"
Pharmacy and para-pharmacies
Parapharmacy Grasso, from Lecce, is specialized in therapies and advisory for the elderly:
- Specific and innovative products for the hygiene and body care;
- Alternative solutions such as homeopathic medicine, phytotherapy, aromatherapy, flower essence therapy, dermocosmetics and nutritional supplement;
- regimen organization; sanitary and veterinary products;
- Health and nutrition products (celiac disease, biological, sports)
- Products dedicated to the care and welfare of the youngest and adolescents;
The Likella Partner of Lecce, Marco Lambertini, advises the pharmacy's marketing; they use Likella for the customer loyalty schemes because of the incredibly low cost required to start a loyalty campaign.